Definitive EPoS was established to deliver reliable, innovative solutions to the hospitality industry—built on a simple principle: customer service comes first.
Today, we support a wide range of businesses across the UK, from independent cafés and restaurants to large multi-site operators and established pub companies managing hundreds of venues. Our experience within the pub sector, in particular, has enabled us to develop a deep understanding of the operational challenges our customers face every day.
That insight led to the development of our own EPoS software, Equis—designed specifically with hospitality and pub environments in mind. Now deployed across hundreds of locations, Equis continues to evolve, helping businesses improve efficiency, maintain control, and deliver a better customer experience.
What sets Definitive EPoS apart is not just the technology we provide, but the way we support it. We take pride in building long-term relationships, delivering dependable systems, and being there when our customers need us most. Much of our growth has come through recommendation—something we see as a direct reflection of the trust our customers place in us.
With decades of combined industry experience, we remain focused on what matters: keeping our customers’ businesses running smoothly, and helping them succeed in a fast-moving hospitality landscape.