Services

Simply providing a piece of hardware to an online list of requirements and shipping it out to a customer with an unfriendly software application is not what we do.

Firstly we listen, we listen to what you the customer wants, we listen and because we understand the sector, we make suggestions. Next, we normally prepare a solution (or even two) and we bring these along to actually show what the system does and importantly how it fits to the business.

Next we provide the following:-

 

We deliver and install the Hardware

We configure and install the Software specifically to your needs

Then we provide on-site training, so you really understand what the system is capable of.

Then we support you, 7 days a week 364 days per annum, over the phone, online

and on site

 

This is just for our standard clients, it’s what we do and what we do well, but what else

can we offer.

 

We often provide a consultative service to review requirements, look at future needs and in general, to review what the customer needs and wants on an ongoing basis.

 

Then we can provide a complete project planning and project management service to ensure that the whole project is delivered on time, on budget and actually provides the benefits originally sold.

Definitive EPoS Solutions have over 30 years’ experience supplying cash register and EPoS equipment to hospitality and retail sectors across the UK. Call Us 01772 298337